When A Routine Flight Becomes An Above and Beyond Kind-of-Day

I’m a bit speechless today friends.

As some of you may have noticed, I have silenced my voice from writing this past year, however, that’s not what I want to focus on today.

I was compelled to write today.

To write now.

To write this.

I just arrived at my hotel and wanted to share with you, the very somber day I just had.

Today, I had the incredible honor of working as the Lead Flight Attendant on the flight from Denver, CO to Spokane, WA this morning.


It was supposed to be just another flight, with just another crew, flying to just another city, where we would stay at just another hotel – and then go back home for a few days – and do the same thing all over again.

Like any job, things can become quite routine and mundane in the friendly skies, unless, that is, you believe you have a higher calling in life to make a difference in the lives of others.

Sad to say…for me…today was just another one of those mundane, routine days.


Until that is, we were informed by the agents that we would be transporting the body of a fallen soldier.

His body was being boarded to the underbelly of the plane as she spoke and we witnessed through the side wall windows, the sober reality of yet another fallen US Military Service personnel, as the military ceremony and those participating – stood at attention as Specialist Zachary Brooks (age 22) was respectfully and carefully placed within the bowels of Flight 1279. He, this son of a mother and father, this brother, this grandson, nephew, and friend.


First to board the aircraft was Specialist Brooks’ escort and commander, Lieutenant Kelsey Plutz. (She too, was young enough to be one of my own kids).

We, the crew, were instantly humbled and realized immediately the privilege we had been given on this not so routine, mundane kind-of-day.

The coordinating agent came down the jetway to the boarding door after Lt. Plutz boarded accompanied by a gentleman that had been seated in Business First in 1A.

And a gentleman he was indeed.

This large framed gentleman extended his hand to shake Lt. Plutz’s hand and told her, with sincere gratitude, that as a retired Master Chief of the US Armed Forces, it would be his honor to give her his seat. She hesitantly accepted and took her seat in 1A.

I assumed that she had had a long journey prior to this flight and an early morning. It was also clear that she was going to have an even longer day as I learned that she would be meeting the family after a four-hour drive from Spokane.  It was a pleasure to provide her with something to eat and drink so she could rest and nap on the short 1 hr and 55 min flight.

My heart was being yanked and tugged on as if Lt. Pultz and her companion Specialist Brooks were part of my very own family.

And family we are.

For I too, am the mother of a military son, and part of the larger fraternity of military families which extend from sea to shining sea.


PO Todd Stretar, US Navy

But this day…

THIS day….

has struck a chord deep down in my soul.

And I am saddened by it and grateful for it at the same time.

I am smitten with sadness that this young man’s life was cut short;
that his family is experiencing a grief beyond comprehension.

And although I was uncertain of the details surrounding his death, like so many, I am saddened by the fact that too often, the lives of so many innocent and courageous young men and women – end before they begin.

I am grateful, that my heart was moved with compassion even in the midst of pain.

I’m grateful that this experience has reminded me again of the privilege I have every time I step foot on a plane.


And that this uniform I wear (as a flight attendant), reminds me of the choice I have to be either caring and sensitive or oblivious and unkind to who those I fly with; this goes for passengers and crew alike.

I am also grateful that I live in a country that has men and women who are willing to lay down their lives for others, in the name of freedom and peace.

And I am grateful to have witnessed Americans united as one today on Flight 1279 as the entire plane remain seated as Lieutenant Plutz exited the aircraft to be reunited with her fallen soldier.


I am grateful to have watched with my own eyes, all passengers from all races, democrats and republicans, old and young, women, men, and children, all break out in applause of gratitude as Lt. Pultz. stood to exit the aircraft from her seat in 1A. It was deeply moving to bid my flight attendant farewell to each and every passenger – and to observe how everyone exited the plane in complete silence with only occasional whispers of kind sentiments.

We all did our best to fight back our tears in those brief farewell moments.

I am ever so grateful to have shared in this experience. It is one I will not soon forget.


Somehow, things like pouring diet-cokes, passing our headphones, filling a child’s sippy cup with apple juice, and holding a baby so a mother and father could gather all their belongings – are all suddenly brought into perspective as something much more sacred than it seemed before.

But yeah…that Fallen Military Son,

he did me in…and he left a permanent mark on my heart today.

And I am both humbled and honored by his incredible sacrifice.

I’ll be heading back to Denver in the morning.

And I wonder, as I sit on my hotel balcony in this beautiful Northwest part of the USA where a son is reunited with his family and everyone has gone their own way…

20150827_145302 20150827_145253

Who will I have the privilege of serving tomorrow on Flights 1697, 1146, and 1459?

It may not be a fallen soldier, but rather a brave child traveling alone to return to a parent, or an elderly lady going to spend a few weeks with one of her distant children. Perhaps it will be a young man returning to his home with the ashes of a parent he just said goodbye to, or a first-time flyer who has a horrible fear of flying.

Who needs your touch of kindness? My touch of kindness?

Who needs your smile? My Smile?

Who needs your prayers? My prayers?

Will you pray that the eyes of my heart would become more wide-eyed and open to seeing others as God sees them?

Will you join me on this adventure to live the Above and Beyond kind-of-life by doing away with attitudes that keep us trapped in the monotony of the routine and the mundane?


May we leave trails of love and peace and put aside our routine, mundane thinking.

Life is way too short friends!

And Zackery Brooks has brought that reality front-and-center today.

Until next time –


PS: The photos above are photos I took on my flight from Chicago to Denver this morning. Little did I know what the day would bring.

It’s been a hard day but a very good day. I am learning again and again – in this midlife adventure I’m in – to see God in the hard. He is always there – smack dab in the middle of the hard – grieving with us and comforting us in ways no human being ever can.

And for that – I am most grateful.


10 thoughts on “When A Routine Flight Becomes An Above and Beyond Kind-of-Day

    • Betsy Stretar says:

      it was a heart-wrenching kind of day Ann.
      We have to accept the hard with the good don’t we? The hard has a way of reminding us what is important in this life. thanks for reading and sharing friend.


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